Talking HealthTech: 357 – Overcoming Legacy Technology Challenges in Telehealth. Dennis Lorist, Landell Archer, Steve Neville – Pexip

In this episode of Talking Health Tech, we explore Pexip, a Norwegian company with a strong presence in Australia, that is revolutionising telehealth solutions. With its powerful and customisable platform, Pexip enables seamless integration across various video technologies. Join us as we uncover how Pexip is reshaping the telehealth landscape with its user-friendly experience and commitment to data security. 

The Team

Meet the team at the Pexip Sydney office, driving innovation and collaboration in the Asia Pacific region. Dennis Lorist, the Director of Solutions Architecture, whose technical expertise supports Pexip’s architectural designs. Joining him is Landell Archer, the Director of Healthcare Solutions, dedicated to transforming healthcare delivery using Pexip’s cutting-edge communication platform. And at the forefront of business development is Steve Neville, the General Manager for Pexip in Australia and New Zealand, charting the path for Pexip’s expansion across diverse industries.

Healthcare Interoperability

Pexip addresses the challenges faced by healthcare providers in delivering efficient telehealth services. By bridging the gap between legacy systems and emerging technologies, Pexip eliminates the need for clinicians to worry about the underlying technology during video calls. Whether it’s a web browser, video conferencing hardware, or Microsoft Teams, users can connect effortlessly using the technology of their choice. Pexip specialises in providing interoperability, allowing healthcare professionals to focus on patient care without being constrained by technical barriers.

Versatility and Scalability

The platform offers extensive customisation options, catering to the unique requirements of different industries. While the healthcare sector benefits greatly from Pexip’s capabilities, other sectors such as government agencies, financial institutions, and large organisations also rely on Pexip for their video conferencing needs. The platform’s flexibility and scalability make it an ideal solution for any industry seeking seamless video communication and data protection.

Enhancing Healthcare Workflows

Pexip goes beyond being a telehealth platform by integrating with existing healthcare workflows. For instance, it seamlessly integrates with Electronic Health Record (EHR) systems like Epic, allowing clinicians to schedule video consultations directly from within the EHR environment. Pexip also collaborates with other technologies, such as customer relationship management (CRM) systems, to provide a comprehensive digital workflow. By prioritising data sovereignty and security, Pexip ensures that healthcare organisations remain compliant with regulations and maintain control over sensitive information.

Real-World Applications

One notable use case of Pexip’s platform is its collaboration with New South Wales Health in Australia. The platform enables aged care facilities and paramedics to conduct urgent telehealth consultations with clinical specialists in hospitals. By utilising a simple QR code, aged care facilities can connect with healthcare professionals, providing timely care to residents without unnecessary emergency department visits. This approach improves patient outcomes, enhances the clinician experience, and streamlines the healthcare system by reducing the burden on emergency departments.

Balancing Customisation and Simplicity

Pexip’s platform acts as a Swiss Army knife, offering extensive customization options without sacrificing simplicity. It caters to both clinical and corporate needs within the healthcare industry. While clinicians benefit from user-friendly interfaces and seamless integration with their existing devices, corporate teams can leverage the platform for administrative meetings and interoperability with Microsoft Teams. Pexip’s out-of-the-box functionality minimises the need for extensive customization, ensuring a straightforward and intuitive experience for users.

Interoperable Solutions

Pexip is redefining telehealth solutions by providing a customizable and interoperable platform that seamlessly connects disparate video technologies. With a strong presence in healthcare and various industries, Pexip has a strong focus on user experience, data security, and workflow integration. As telehealth becomes the new norm, Pexip’s commitment to empowering seamless communication and care delivery sets the stage for a future where technology seamlessly supports healthcare professionals and improves patient outcomes.

_{Source talkinghealthtech.com}