Medical Secretary/Receptionist

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Website St John of God Healthcare

We are hiring! We are looking for a dynamic receptionist to join a professional team working with Dr Daphne Tosi, Medical Oncologist at Oncology West St John of God Subiaco Hospital.

We deliver modern, evidence-based medicine with patient wellbeing at its heart.

Our Medical Secretary/Receptionist will be a dedicated, stable individual seeking long term tenure. We value experience and maturity as perfect partners to a fresh and energetic attitude. You will relish a busy, multi-tasking day, and a diverse working week. You will be calm under pressure, and readily adapt. You will be a natural organiser – you will thrive in a busy practice, seeing solutions where others see obstacles. You will be a self-starter with integrity, meticulous presentation, and a cheerful disposition.

Previous Experience:

  • Minimum of 2 years’ experience in a Medical Practice
  • Experience with medical software, preferably Genie

Duties include but are not limited to:

  • Meeting and greeting patients in a professional and courteous manner
  • Scheduling patient consultations, chemotherapy admissions and attending to enquires
  • Ensuring medical records are managed confidentially and efficiently
  • Invoicing and receipting of patient consultations
  • Medical typing and correspondence
  • Liaison with various hospital services, pathology and radiology
  • Liaison with Medicare, health insurers, healthcare providers and governmental agencies e.g. DVA
  • Attending to doctors’ requests


  • Your personal presentation will be impeccable within the workplace
  • You will have a proven ability to show a patient, compassionate and empathetic attitude to our patients and their families in  stressful or difficult situations.
  • You will have demonstrated abilities in relationship management.
  • You will comply with Health and Safety requirements
  • You will undertake additional training and professional development when required.
  • You will support diversity in the workplace, and help us foster a caring and supportive environment for staff, patients, families and colleagues
  • You will have a proven ability to collaborate with the team and clients demonstrating a flexible and agile mindset to solve problems.
  • We are a good-humoured, fair and cheerful group who prioritize harmonious workplace relations – the right candidate will share these values
  • Excellent communication and social skills are essential  along with computer and technology capability.

Skills and Abilities

  • Maintain patient confidentiality
  • Work in a team as well as autonomously
  • Manage workflow, and delegate and prioritize appropriately
  • Demonstrate excellent attention to detail and strong language skills and literacy

This position requires our Medical Secretary/Receptionist to join us in this permanent part time role commencing late July 2024
If you are the right person for our team, we would love to hear from you.
Please note that only shortlisted candidates will be contacted.

To apply for this job email your details to

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